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Why Hometowne Energy

You can expect reliability, quality and courtesy as a Hometowne Energy customer

Since our founding, Hometowne Energy has been serving western New York by seeing ourselves as neighbors taking care of neighbors.

That neighborly, reliable service is why so many of our customers have been with us for decades. And it’s at the heart of our guarantee to our customers.

Our guarantees

While other fuel-services companies talk about their great service, we go the extra mile and guarantee it! Our guarantees show why it’s a great move to switch to Hometowne Energy.

  • We fix it right the first time. If the same part breaks within a year, we will repair it at no cost.
  • We show up when we say we will. If by any chance we are delayed for a scheduled repair call and don’t alert you ahead of time, we’ll give you the first hour of service free.
  • We guarantee heating system installations for one year. If you’re not happy, we will remove your system and refund every penny you paid.
  • We are neither the cheapest nor the most expensive. We guarantee value by delivering the highest quality fuels and service at a consistently fair price.
  • We leave your home as we found it. Count on us to be clean in your home.
  • You won’t run out of fuel on automatic delivery. We’ll monitor your use and deliver when it’s time to keep you warm.

Contact us to learn more about the great service you get with Hometowne Energy!