Western New York is a diverse place, with large cities like Rochester and smaller towns like Honeoye Falls.
Our motto of “Neighbors taking care of neighbors” isn’t just words. It’s at the heart of what we do. And it’s why we offer a range of tools so that our customers can manage their Hometowne Energy account in a way that fits their needs.
Here’s what we offer:
Smart Pay Budget Plan. Instead of your fuel costs rising and falling over the course of a year, with SmartPay you can spread your costs out over 10 or 12 even, easy monthly payments.
Auto Pay. Never worry about late payments. Your payment is automatically charged to your credit or debit card.
PreBuy. How would you like to buy all of your propane or heating oil for the heating season at a fixed price? With PreBuy, which is open to enrollment in July and August only, you can! You’re no longer at the mercy of market fluctuations, and you have the peace of mind that comes with knowing that we’ll get your fuel to you.
Paperless billing. Your statements, invoices, and delivery tickets are all sent to you by email. You’ll always be able to find them, and you’ll have less paper clutter!
Online bill pay. With your online account, you can pay your bill instantly. No need to get out your checkbook or find a stamp!
Prompt-pay discount. If you’re a 30-Day residential delivery customer with approved credit for a Hometowne Energy account, you get a discount if we receive your payment within 10 days of your delivery date. That’s another incentive to get an online account!
Contact us to learn more about our pricing and payment options!